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Getting Help

How to get help with Webductor

  • General support
    • For general help and support with how to use Webductor features, please refer to the documentation for Modules available as part of this Book.
  • Reporting issues
    • Please report any issues by submitting a new ticket to the ITLP IT Helpdesk. Someone will respond to resolve your ticket as quickly as possible.
      • The IT Helpdesk is powered by a platform called Jitbit. For help using Jitbit, refer to their Helpdesk Documentation which contains info on how to use the platform, such as submitting tickets.
  • Frequently asked questions
    • (TBD)