ITLL Website Usage User documentation for ITLL Website. This documentation also applies to AeroPortal and IdeaPortal. General Overview of the ITLL Website ITLL Website Overview The ITLL Website is an online platform containing makerspace learning and activities for the College of Engineering & Applied Sciences on the CU Boulder campus. Who should read this guide? This guide is written for students (or similar types of end-users) at the ITLL or one of the other makerspace sites affiliated with the University of Colorado including Aerospace Engineering and Idea Forge. Purpose of the platform The ITLL Website allows students to access makerspace-related training within the University of Colorado Boulder makerspace facilities on the East and West campus. Through the platform, students can sign up for workshops and other events (such as tours), and submit requests for 3D printing, PCB production, manufacturing (metal & wood), and software licenses. How the platform supports end-users Complete training A wide range of workshops and training is available in areas such as Arduino, CAD, electronics, manufacturing, materials testing, programming, and prototyping. Earn certifications The platform records when students complete workshops, allowing faculty to see whether a student has met a prerequisite for another workshop. Access documentation This documentation that you are currently reading is part of the primary written documentation for end-users, and includes instructions for usage. Additional documentation is available elsewhere on the ITL Lab Wiki (links are provided within the ITLL Website). Track progress The platform allows students to track their own progress as they complete workshops and events through individual profiles. Key Terms & Concepts Below are common resources and items that you may see while using the ITLL Website. Events Events in the ITLL Website can be a Workshop, Tour, or Room Reservation. Not all Events are necessarily Public (publicly viewable by everyone on the scheduling Calendar), and you may sometimes receive invitations to either Unlisted or Private scheduled events when appropriate. Event Categories are used to classify all of the Events available. For the ITLL, Event Categories for Workshops primarily include these areas of interest: Arduino CAD ECAD Electronics Tour Manufacturing Materials Testing Programming Prototyping Files You will sometimes be expected to upload files in specific formats when submitting requests. These can include JPG/JPEG, PNG, or PDF for Poster Printing, STL files for 3D printing (a common format used by many 3D modeling applications), or ZIP (compressed package files that you can easily create yourself on the latest versions of Windows, macOS, and Linux). Kiosk Check-In Centers There are multiple physical kiosk stands placed throughout the building that provide convenient Buff OneCard access for those who have a card. Currently in the ITLL, these include kiosk stands for the Manufacturing Center, Electronics Center, Project Depot, and EFab Center. Prerequisites As the name implies, prerequisites are other events or workshops that you must complete in order to sign up for a different event or workshop. For example, some workshops will require that you have completed the ITLL Tour. Other workshops may require that you have taken a Level 1 workshop before you can sign up for a Level 2 in the workshop series. Store The Store in the ITLL Website provides items and supplies that you can purchase for courses or personal use, such as an Acrylic Sheet, Wood Sheet, or Circuits Kit. User Balances Students have access to their own individual User Balances to purchase items in the Store. When needed, Staff or Faculty may be able to set or adjust your User Balance for you as well. You can use either this provided user balance, or your own credit or debit card, to make payments in the Store. Website Access Prerequisites General prerequisites to access the ITLL Website University account requirements IdentiKey: You must have a CU student account with an IdentiKey. IdentiKeys can be activated on the IdentiKey Manager website at https://identikey.colorado.edu/ Single Sign-On (SSO) The website uses the same Microsoft-based Single Sign-On that the rest of the CU Boulder campus uses through OIT (Office of Information Technology). Once you have your CU-provided Microsoft account, you will be able to log in using the campus SSO. You can learn more about how CU Boulder uses SSO on OIT's SSO page. Browser requirements The website supports the latest Google Chrome, Microsoft Edge, Apple Safari, and Mozilla Firefox browsers. Multi-factor authentication (CU Secure Wi-Fi) Some of CU Boulder's resources, including the ITLL Website, may require Multi-Factor Authentication (MFA). You will need to download the Microsoft Authenticator mobile app on your Apple iOS-based iPhone or Android-based phone to be able log into these resources. Get Authenticator for iOS or Authenticator for Android. Need Help? If you need assistance with an IdentiKey, you can contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu, or view hours and additional information on the OIT website at https://oit.colorado.edu/ The ITLL Website can be accessed through either the CU Secure Wi-Fi or CU Guest Wi-Fi. Navigation Learning the parts of the UI Before you log in, the main parts of the screen at the top include the main site-wide search, navigation menu bar, and main site login, as pictured below. Mobile display version of platform (phones & tablets) Desktop display version of platform (laptop & desktop computers) Getting Started How to log in and getting around the navigation Logging in Use the main Login button on the homepage to log in. It will attempt to use SSO through your CU Boulder-managed Microsoft account first by default. If that fails for any reason, you will be prompted to enter your IdentiKey and password. Account Profiles Student users have access to an individual profile page where they can see their Upcoming Workshops, Past Workshops, and Requests. Navigation Menus Start from the Requests menu to: submit a new request (Requests > Make a Request) see the status of your current requests (Requests > My Requests) Start from the Workshops menu to: browse the workshop catalog (Workshops > Register for Workshops) see your upcoming workshops (Workshops > My Upcoming Workshops) see your past workshops (Workshops > My Past Workshops)Navigation Menus Start from the Resources menu to: view available software applications on lab computers or via CEAS Cloud Computing (Resources > Software) view FAQ for SolidWorks (Resources> SolidWorks FAQ) view building info including hours, related links, and contact info (Resources > Hours & Location) view the directory of building staff and personnel (Resources > Staff Directory) find student jobs (Resources > Undergraduate Student Job Opportunities) submit a help ticket to IT (Resources > Submit IT Ticket) Open the Store to buy parts and supplies Open the Profile to see your upcoming and past workshops, requests, and communication preferences Open the Wiki to access documentation about the ITLL Website and information about resources Getting Help How to get help with the ITLL Website General Support For general help and support with how to use the ITLL Website, please refer to the documentation for Common Student Tasks available as part of this Book. Reporting Issues Please report any issues by submitting a new ticket to the ITLP IT Helpdesk. Someone will respond to resolve your ticket as quickly as possible. The IT Helpdesk is powered by a platform called Jitbit. For help using Jitbit, refer to their Helpdesk Documentation which contains info on how to use their platform, such as submitting tickets. Common Student Tasks Get Started with the Web Platform (on this page) How to: Log in / Log out How to: Use your account profile How to: Set your communication preferences How to: Log in / Log out Log in On the ITLL Website at https://itll.colorado.edu, start by clicking on the main "Log In" button at the top-right of the screen. on large screens (laptop and desktop computers): click on the main "Log In" button at the top-right of the screen on small screens (phones and tablets): tap on the hamburger menu icon (shown by three stacked lines) at the top-right of the screen, and tap on "Log In" at the bottom of the dropdown list If you are not already actively logged into your CU-managed Microsoft account, you will be prompted to log into Microsoft Online, where you will need to enter your CU email address (IdentiKey + "@colorado.edu") and password. Once you are logged into Microsoft Online, you will be redirected back to the ITLL Website, where you will now be logged in - the button at the top-right will change to a "Log Out" button to indicate that you are currently logged in. Log out On the ITLL Website at https://itll.colorado.edu, the "Log Out" button will be placed differently based on your device: on large screens (laptop and desktop computers): click on the "Log Out" button at the top-right of the screen on small screens (phones and tablets): click on the hamburger menu icon (shown by three stacked lines) at the top-right of the screen, and click on "Log Out" at the bottom of the dropdown list How to: Use your account profile Once you are logged into the ITLL Website, you can find your Profile using the menu at the top (on desktop screens), or in the mobile hamburger menu (on mobile devices). The Profile is very limited since it keeps track of only a few items - workshops & events that you've signed up for (My Upcoming Workshops), workshops & events that you've previously attended (My Past Workshops), submission requests that you've made in one of multiple categories, and your communication preferences for being notified of events and messages (My Communication Preferences). Due to the limited number of items that are tracked, no account management features are provided. Any account management you may need to do will be done through your CU-managed Microsoft account. How to: Set your communication preferences Enter your Mobile Phone Number in the input field to be able to receive text messages of workshop reminders, communications from request submissions, and other website-specific notifications. You will only receive notifications for anything within the ITLL Website. Check the box for "Text me about my workshops and requests" if you want to receive these text message notifications; uncheck the box to disable receiving the notifications. Enter an Alternate Email if you want to receive email notifications at a secondary email address. Otherwise, you will receive all email notifications only at your CU-managed Microsoft account email address (IdentiKey + "@colorado.edu"). Sign up for Events and Workshops (on this page) How to: Browse the workshop catalog How to: Sign up for a workshop How to: Browse the workshop catalog You can browse the Workshops Catalog in either of two ways: From the hero on the homepage: click/tap on the Workshops button in the hero section and you will be taken to the Workshops Catalog From the Workshops menu on the navigation bar or mobile menu: expand the Workshops menu and click/tap on Register for Workshops in the dropdown Once you are on the Workshops Catalog page, you will be able to Choose a Category from the multiple categories that are available (for the ITLL these include: Arduino, CAD, ECAD, Electronics, Manufacturing, Materials Testing, Programming, Prototyping, and Tour). Click/tap on one of the workshop categories at the top under Choose a Category. Next, click/tap on one of the workshops available under Choose a Workshop. Sometimes there may be a Level 1 through 4 series of a workshop available, in which case the Level 1 workshop may be a prerequisite for the Level 2 workshops or higher. How to: Sign up for a workshop You may need to sign up and complete the Tour in order to attend other specific workshops, such as "Arduino - Wiring & Coding Inputs & Outputs" and "CAD - Operating the 3D Scanners". To find a workshop and sign up for it: Click/tap on one of the workshop categories at the top under Choose a Category. Next, click/tap on one of the workshops available under Choose a Workshop. Sometimes there may be a Level 1 through 4 series of a workshop available, in which case the Level 1 workshop may be a prerequisite for the Level 2 workshops or higher. Next, click/tap on one of the scheduled workshop times listed under Pick a Time. If applicable, a Workshop Survey may appear next afterwards. Select your response and provide a text answer if one is expected. Next, click/tap the Register button under Review & Register. A confirmation modal will pop up, you can click/tap on Close to proceed. You will then be immediately redirected to your Profile page, where you will see the workshop that you just registered for listed at the top under My Upcoming Workshops. If a workshop has a prerequisite that you haven't yet met, you will see indicator text both within the Description and also in the Review & Register section (which will both list the title of the Prerequisite event), and you will be unable to click/tap on the Register button. Cancel a Ticket for an Event/Workshop (on this page) How to: Cancel an event ticket How to: Cancel an event ticket If you can no longer attend a workshop that you signed up for, that is understandable since plans can change. However, if you cannot attend a workshop, please remember to cancel your ticket as it will free up a slot that another student can use. From anywhere on the ITLL Website, click/tap the Profile menu in the navigation bar or mobile menu to go to your Profile page. Locate the workshop that you want to cancel under My Upcoming Workshops. Click/tap the Manage Ticket button. On the next screen, click/tap the Cancel Registration button. On the confirmation modal that pops up, click/tap OK. The Cancel Registration button will change to Register in case you want to register again, or you can use the other button to See Other Sessions. View Upcoming & Past Workshops (on this page) How to: View my upcoming & past workshops How to: View workshop completion certificates How to: Share a workshop completion certificate How to: View my upcoming & past workshops From anywhere on the ITLL Website, click/tap the Profile menu in the navigation bar or mobile menu to go to your Profile page. Under My Upcoming Workshops, you will see all of your upcoming workshops listed. Under My Past Workshops, you will see all of your previously attended workshops listed. The cards showing your upcoming and past workshops have very limited interactivity and are primarily shown for future and historical reference, respectively. How to: View workshop completion certificates Your workshop completion certificates are exactly what is shown in your Profile under My Past Workshops, and include a Completed On date and Processed By to indicate the person that recorded your attendance. How to: Share a workshop completion certificate There may be times when your class professor will ask for proof that you've completed a given workshop. You can provide that proof by sharing your workshop completion certification, which is detailed in the next steps. From anywhere on the ITLL Website, click/tap the Profile menu in the navigation bar or mobile menu to go to your Profile page. Under My Past Workshops, you will see all of your previously attended workshops listed. Click/tap on the Share icon in the top-right corner of the card, which will open a Share link action, where you can select one of the available apps on your device to send the certificate through. Submit a Request (on this page) Requests and Request Categories Request Submissions Lifecycle How to: Submit a poster print How to: Submit a 3D print How to: Respond to request communications How to: Pay for a request Requests and Request Categories Requests are where you can submit forms to make a variety of requests including 3D printing, item fabrication in the Manufacturing Center (such as Printed Circuit Boards), and software licenses. In the ITLL, Request Categories and Forms include: Poster Printing form(s): Poster Printing 3D Printing form(s): PETG 3D Printing, Prusa XL Print, Markforged Onyx Print PCB Requests form(s): Printed Circuit Board (PCB) Manufacturing Center form(s): Manufacturing Center Fabrication Software License Request form(s): Software License Request Request Submissions Lifecycle Submitted status after the request is initially made Customer Action Needed status after receiving a question from staff or faculty Under Review status after sending a response to a question, or Resubmitting the form Payment Pending (when applicable) status when payment should be made In Process status after payment is made Completed status when the request is fulfilled Canceled (when applicable) status after the request is canceled for a particular reason How to: Submit a poster print From anywhere on the ITLL Website, click/tap the Requests menu in the navigation bar or mobile menu, and then Make a Request in the dropdown. Under Select a Request Category, click/tap one of the multiple options available. For this example scenario, select Poster Printing. Under the next section Select a Request, click/tap Poster Printing. Continue scrolling down to carefully read the description and note any special instructions. Continue scrolling further down to see the request form (continuing with the form for Poster Printing for this example): Click/tap the File input field, and select a file on your device (the file must be in a compatible format such as PDF, JPG, JPEG, or PNG) Click/tap the Requested Completion Date input field, and select a target date in the future Click/tap the Purpose of Request input field, and choose one of the three options (Class, Research, or Student Club) Click/tap the Department or Program input field, and choose an option (an Other option is available if none of the others apply) Click/tap the Course input field, and enter a course name if applicable Click/tap the Quantity input field to specify desired quantity (can use the up/down arrow buttons inside the input if needed) Click/tap the Height and Width input fields and specify a numeric quantity for each Click/tap the Description of Request input field and enter a description of sufficient detail Click/tap the Comments field to optionally provide any further information Click/tap the Submit button to submit and proceed You will be redirected to the My Requests section on your Profile page and will briefly see the newly-created submission highlighted with a glow animation How to: Submit a 3D print From anywhere on the ITLL Website, click/tap the Requests menu in the navigation bar or mobile menu, and then Make a Request in the dropdown. Under Select a Request Category, click/tap one of the multiple options available. For this example scenario, select 3D Printing. Under the next section Select a Request, click/tap Prusa XL Print. Continue scrolling down to carefully read the description and note any special instructions. Continue scrolling further down to see the request form (continuing with the form for Prusa XL Print for this example): Click/tap the Completion Date input field, and select a target date in the future Click/tap the File input field, and select a file on your device (the file must be in a compatible format such as STL, ZIP, 3MF, GCODE, or BGCODE) Click/tap the Purpose of Request input field, and choose one of the three options (Class, Research, or Student Club) Click/tap the Type of Material input field, and choose one or more options from the dropdown Click/tap the Size, Quantity, and Comments input fields to provide relevant information Checkmark the "I have consulted with an ITLL staff engineer" box to confirm that you have in fact completed that step Click/tap the Submit button to submit and proceed You will be redirected to the My Requests section on your Profile page and will briefly see the newly-created submission highlighted with a glow animation How to: Respond to request communications Once you have submitted a request and it appears in your Profile under My Requests with a Status of Submitted, you can then click/tap the submission to open it and view its details at anytime. After you submit a request, you can expect to receive communication from a staff member at anytime. As soon as communication is sent by a staff member, you will receive a notification according to the Communication Preferences that are set on your Profile page (default notification is an email to your CU-managed email address). Notification emails will always contain a "View Submission" link to the submission for quick reference, and also include the form name and submission ID number, so you can use that information to locate the submission in your history under My Requests When you receive your first communication from a staff member, the status of the submission will change - this will typically be Customer Action Needed, but you may see another status displayed instead. To respond to staff communication when the submission has a status of Customer Action Needed, click/tap on your submission (or open it from an email) to view it in Details mode. Scroll down to find both the Request Chat and Actions sections. In the Request Chat section, you can provide your response as needed (method of input will vary depending on the type of question, and may be either a text input field or yes/no buttons). You might or might not receive additional staff communication, so continue to monitor your emails (or text messages) as appropriate. Every time a new communication is sent by you or received from staff, you will see the activity recorded in the Actions section. When you receive a notification that the submission is In Process, you will no longer need to answer questions and can expect to stand by and wait until you receive another notification that the submission is Complete. When you receive a notification that the submission is Complete, you should expect to receive details on Pickup soon afterwards. How to: Pay for a request After you have submitted a request, you may receive a notification to provide payment, and the submission will have a status of Payment Pending. To pay for the submission: Click/tap on your submission from the My Requests section in your Profile (or alternately open it from the View Submission link within a notification email). Scroll down to find the Actions section, where you will see a Proceed to Payment button. On the next screen, your Name and Email will be prefilled, along with the Purchase Info. If you have credit on your individual balance, you can either opt to have it applied to the purchase, or pay the total amount with a credit or debit card, using the toggle switch. If your balance completely covers the purchase, you will see a Confirm Purchase button instead of a credit/debit card payment form. Enter your credit or debit card info into the payment form (if applicable), then click the Pay Now button. You will be redirected to a screen containing a confirmation receipt, which you can save for your records. Click the Home button on the screen to return to the ITLL Website homepage. If you purchased an item that requires a pickup, stand by and wait to receive a notification email when the item is ready for pickup, which will provide information on where to pick the item up. View Request Status (on this page) How to: Use the request filters How to: Use the request filters In the submissions table in your My Requests section on your Profile page, you can filter the table to find specific submissions that you want to view by ID number or Form name (both of which are provided in a notification email that you receive from itl-noreply@colorado.edu). By default, the table lists all submissions by Submission Date in reverse-chronological order. You can optionally click/tap any of the column headers (Submission ID, Form, Submission Date, Deadline, Last Updated, or Status) to sort by that column header instead. You can click a column header again to sort it in reverse order. You can filter the table using the Search input field at the top of the table. The Search input field will accept and search by an ID or Form name. You can also use the Status dropdown list (at the far-right end of the Search input field) to optionally filter by any of the available Status values, which include: Submitted Under Review Accepted Quoted Payment Pending Payment Complete In Process Delayed Ready for Pickup Completed Canceled Purchase Items in the Store (on this page) How to: Buy a part or supply How to: Buy 3D Printer OS Balance How to: Buy a part or supply From anywhere on the ITLL Website, click/tap on Store in the menu navigation bar (or mobile menu). Find the item that you want to buy, and click/tap on its card (for example, Acrylic Sheet). Every item in the store has a Cancel button to go back to the main Store page if you happen to mis-click on the wrong item Provide values for all input fields as appropriate (set desired quantity in the case of Acrylic Sheet), then click/tap on the To Checkout button. On the next screen, your Name and Email will be prefilled, along with the Purchase Info. Verify that all information is correct. If you have credit on your individual balance, using the toggle switch you can either opt to have it applied to the purchase, or pay the total amount with a credit or debit card. If your balance completely covers the purchase, you will see a Confirm Purchase button instead of a credit/debit card payment form. Enter your credit or debit card info into the payment form (if applicable), then click the Pay Now button. You will be redirected to a screen containing a confirmation receipt, which you can save for your records. Click the Home button on the screen to return to the ITLL Website. If you purchased an item that requires a pickup, please stand by and wait to receive a notification email when the item is ready for pickup. The notification email will provide information on the location to pick the item up from. How to: Buy 3D Printer OS Balance 3D Printer OS is the name of an application that allows you to send print requests to 3D printers in the ITLL (such as the Prusa XL) through the cloud, and has a respective item in the Store called 3D Printer OS Balance. You can set your own individual balance for these print requests by purchasing this item whenever you need new or additional funds. Find 3D Printer OS Balance in the Store, and click/tap on its card. If you accidentally clicked on another item, you can go back to the main Store page by clicking/tapping on the Cancel button by the To Checkout button. Provide a desired amount in the Price input field, and text for the Description input field (Description text will primarily be for your own reference, so it may be helpful to add a self-memo). Then click/tap on the To Checkout button. On the next screen, your Name and Email will be prefilled, along with the Purchase Info. Verify that all information is correct. If you have credit on your individual balance, using the toggle switch you can either opt to have it applied to the purchase, or pay the total amount with a credit or debit card. If your balance completely covers the purchase, you will see a Confirm Purchase button instead of a credit/debit card payment form. Enter your credit or debit card info into the payment form (if applicable), then click the Pay Now button. You will be redirected to a screen containing a confirmation receipt, which you can save for your records. Click the Home button on the screen to return to the ITLL Website. Your balance in the 3D Printer OS software will be updated after the purchase.